What is Armaxio?

Armaxio is a UK-based online fashion store offering timeless clothing for men and women, inspired by minimal and classic styles.

Do you offer free shipping?

Yes, we offer free shipping on all orders within the United Kingdom. There are no additional shipping fees at checkout.

How long does delivery take?

Orders are processed within 1–2 business days. Delivery typically takes 3–5 business days. Total delivery time is approximately 4–7 business days.

Do you ship internationally?

Currently, we only ship within the United Kingdom.

Can I track my order?

Yes, once your order is dispatched, you will receive a tracking link via email to monitor your delivery in real time.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, unwashed, and in original packaging with all tags attached. Some items such as personalized or final-sale products may not be eligible.

Are returns free?

Yes, all returns are free of charge. If you receive a defective or incorrect item, we also cover return shipping.

How do I return an item?

To start a return, contact our support team at support@armaxio.com within 30 days of delivery. Provide your order number and reason for return. You will receive instructions to complete the process.

How long do refunds take?

Refunds are processed within 5–10 business days after the returned item is received and inspected. Refunds are issued to the original payment method.

Can I exchange an item?

Exchanges may be available depending on stock availability. Please contact our support team for assistance.

What payment methods do you accept?

We accept major debit and credit cards, as well as secure payment methods such as Apple Pay and Google Pay.

Is my personal and payment information safe?

Yes, all transactions are securely processed using encrypted payment systems to protect your information.

What if my order is delayed?

While most orders arrive within the estimated timeframe, delays can occur due to external factors such as courier issues or weather. If this happens, we will keep you informed.

I haven’t received my order, what should I do?

If your order has not arrived within the expected timeframe, please contact us at support@armaxio.com and we will assist you.

Can I cancel or update my order?

Orders can be modified or cancelled within 24 hours of placing them. Please contact us as soon as possible.

Company Name Armaxio
Address: 441 Van Heerden road, Johannesburg, Gauteng, 1686, South Africa

E-Mail: support@armaxio.com
Phone Number: +27 81 450 5178
Customer Service: Monday - Friday: 9:00 AM - 5:00 PM GMT +1
Average response time: within 24 hours